All replacement batteries and parts from GOGOBEST BIKES are shipped from China. The batteries are transported by ocean shipping and take two-months to arrive. Other parts are shipped by air and take about one-week to arrive. Due to this pandemic even delivery times cannot be fully guaranteed. If you are waiting for a part or battery to be shipped, please be patient. We thank you very much.
Q: When will the electric bike arrive?
A: Normally electric bike needs 2-6 working days to arrive, it will be shipped from our warehouses in Europe.